Privacy Policy

Last Updated: July 25, 2026

At Arganisme (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.arganisme.ma, place an order, contact us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Company name (if applicable)

  • VAT or Tax ID (if applicable)

Order Information

When you purchase products from our website, we may collect:

  • Ordered products

  • Order value

  • Shipping method

  • Payment status

  • Delivery information

Technical Information

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Referring website

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Respond to inquiries and customer support requests

  • Manage your account

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory obligations

3. Payment Information

We do not store your payment card details on our servers.

Payments are processed through trusted payment providers such as PayPal or by Direct Bank Transfer, depending on the payment method selected.

4. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Maintain your shopping cart

  • Improve website performance

  • Analyze visitor traffic

  • Enhance security

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Google Analytics & Third-Party Services

We may use trusted third-party services to improve our website and customer experience, including:

  • Google Analytics

  • Google Search Console

  • Google Site Kit

  • WooCommerce

  • Elementor

  • Shipping carriers

  • Payment providers

These services may collect limited technical information according to their own privacy policies.

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with:

  • Shipping companies

  • Payment providers

  • Website hosting providers

  • Government or customs authorities when legally required

7. International Transfers

Because we serve customers worldwide, your information may be transferred and processed in countries outside your own country where necessary to complete your order.

We take reasonable measures to protect your information during such transfers.

8. Data Security

We implement appropriate technical and organizational measures to protect your information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

Our website uses SSL (Secure Socket Layer) encryption to help secure data transmitted through our website.

9. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Meet legal, accounting, and tax obligations

  • Resolve disputes

  • Enforce our agreements

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to processing

  • Request a copy of your personal data where applicable

To exercise these rights, please contact us using the details below.

11. Children’s Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the updated revision date.

14. Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us:

Arganisme

We aim to respond to all privacy-related inquiries within 1–2 business days.